Terms of Service 

By shopping at arcticwake.shop you accept these terms of service. Please read them carefully before placing an order.

About us

Arctic Wake is operated by Wiggle Entertainment AB, company registration number 559468-8904. Contact: Info@arcticwake.shop, phone +46 10 151 95 46. Address: Hemvägen 14N, 393 61 Kalmar, Sweden.

Prices and payment

All prices are shown including VAT. We reserve the right to change prices without notice; the price shown at the time of your order is always the price that applies to your purchase. Payment is taken at checkout via the payment methods offered.

Shipping

We ship from Sweden with tracked delivery. Delivery times and costs are shown at checkout and in our shipping policy. We are not liable for delays caused by carriers or external factors beyond our control.

Product information

Arctic Wake Cooling Inhaler is a sensory cooling product intended for adults (18+). Consult a doctor before use if you have any medical condition or are sensitive to strong cooling ingredients. The product is not intended to diagnose, treat, cure or prevent any disease.

Right of withdrawal and returns

You have a 14-day statutory right of withdrawal under the Distance Contracts Act. Note that Arctic Wake is a sealed hygiene product: the right of withdrawal ends once the seal is broken. In addition to the statutory period we accept 30-day returns on unopened products; you pay the return shipping. See our full Return Policy for details.

Complaints

If the goods are defective, your right to claim applies under the Swedish Consumer Sales Act for three years from purchase. Contact us at Info@arcticwake.shop and we will resolve it. For an approved claim we replace the product or refund the full amount including shipping.

Limitation of liability

Arctic Wake is not liable for indirect damages or losses arising from the purchase or use of our products, except where such limitation conflicts with mandatory law. Nothing in these terms limits your rights under mandatory consumer legislation.

Disputes

Disputes should first be resolved through dialogue. If no agreement is reached, you may contact the Swedish National Board for Consumer Disputes (ARN), Box 174, 101 23 Stockholm, www.arn.se. We follow ARN's recommendations. You may also use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr. Swedish law applies to these terms.

Last updated: July 2026